Baseband Software Troubleshooter Ottawa,Ontario,Canada Product Development

Ericsson GmbH; Ottawa; Hybrid; CAD 102,000 - 133,000; Full time

Benefits offered by this job

Health and dental plans

Retirement savings plan

Stock Purchase Plan

Job summary

Ericsson Canada Inc. in Ottawa is seeking a RAN Performance Engineer – Baseband Software (5G) to join the PEU RAN Performance team. You will analyze and optimize Baseband software to enhance 5G/NR and LTE performance across live networks.

You will troubleshoot complex issues using logs, traces, KPIs and radio data, collaborate with designers and developers, and help deliver robust fixes and data-driven improvements for customer networks.

Qualifications

• Strong troubleshooting skills with end-to-end debugging.
• Solid knowledge of 5G/NR and/or LTE RAN architecture, protocols and performance.
• Experience with Baseband software architecture or programming.

Responsibilities

• Analyze and troubleshoot Baseband software issues at RAN level using logs, traces, KPIs and radio performance data.
• Take a holistic view of problems considering radio conditions, network configuration and feature combinations.
• Collaborate with system designers and developers to identify root causes and define fixes or design improvements.
• Contribute to systemization and design of 5G/NR and LTE features from a performance perspective.
• Drive or support automation and data analytics to detect and prevent issues.
• Coordinate with customer teams to reproduce and resolve network problems under time pressure.

Skills

Troubleshooting

RAN 5G/NR knowledge

Baseband software

System/design/test experience

Reading SW behavior

Log/trace tools

Tools

Log/trace tools

KPI dashboards

Radio performance tools

Job description

Join our Team

At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity

We are looking for a RAN Performance Engineer – Baseband Software (5G) to join the PEU RAN Performance organization in Ottawa. Our team is responsible for systemizing, designing, implementing, and integrating software features that control the air interface in the 5G Radio Access Network (RAN).

Within the Design organization, we are strengthening our capability to analyze and troubleshoot complex issues at RAN level, with a particular focus on Baseband software. You will become part of an expert group that looks at problems end‑to‑end – from radio conditions and configurations to feature combinations and customer use cases – to secure world‑class network performance.

The greatest satisfaction in this role comes from seeing our customers succeed and knowing that your work directly improves the performance and stability of their live networks.

What you will do

• Analyze and troubleshoot Baseband software issues at RAN level, using logs, traces, KPIs, and radio performance data
• Take a holistic view of problems, considering radio conditions, network configuration, and feature combinations
• Work closely with system designers and developers to identify root causes and define robust fixes or design improvements
• Contribute to systemization and design of new and existing 5G/NR and LTE features from a performance and robustness perspective
• Drive or support automation and data analytics to improve how we detect, analyze, and prevent issues
• Collaborate with customer teams to reproduce and resolve network problems, sometimes under time pressure and high visibility
• Document findings and share best practices, methods, and tools across the organization

The skills you bring

• Strong troubleshooting skills – comfortable debugging complex technical issues end‑to‑end
• Solid knowledge of RAN aspects of 5G/NR and/or LTE (architecture, protocols, scheduling, radio performance)
• System, design or test experience from 5G and/or LTE (e.g., feature development, performance verification, or integration)
• Practical experience with Baseband software (architecture or programming), and ability to read and reason about SW behavior
• Ability to use or quickly adapt to troubleshooting and analysis tools (e.g., log/trace tools, KPI dashboards, radio performance tools)
• Good communication skills in English, with the ability to explain complex findings to different stakeholders

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) || Ottawa (Country/ City)

Job details: Developer

Compensation and Benefits at Ericsson

Your Pay

The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

The salary range for this position is

• Ottawa: $101,500CAD - $133,350CAD

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security

We invest in both your short and long-term financial wellbeing. Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, at least 3personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.