Barista (Full-Time) - Eataly Sherway Gardens

Eataly North America; Toronto; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Sherway Gardens in Toronto is seeking a Barista (Full-Time) to join our team. The role involves preparing and serving authentic Italian espresso and café beverages, while delivering exceptional guest service across multiple counters.

The ideal candidate has 1+ year barista experience with a manual espresso machine and a high school diploma is preferred. On-site work with flexible scheduling and opportunities to learn about Italian cuisine are offered.

Qualifications

• Outstanding guest service and communication skills.
• Experience handling POS systems and cash accuracy.
• Knowledge of coffee beverages and ingredients.

Responsibilities

• Prepare and serve espresso, coffee, and café drinks across counters.
• Provide guests with product details, recommendations and allergen information.
• Set up and replenish stations, maintain clean work areas.
• Operate the POS system accurately for orders and payments.
• Assist across QSR counters during peak periods and maintain calm service.

Skills

Guest service

POS familiarity

Coffee knowledge

Multi-tasking

Education

High school diploma

Tools

Manual espresso machine

POS system

Job description

Barista (Full-Time) - Eataly Sherway Gardens

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ special requests. A Barista is knowledgeable about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the Assistant Store Operations Manager and Store Operations Manager.

• Prepares and serves authentic Italian espresso, coffee and other café drinks at multiple counters
• Provides guests with exceptional service and product details, such as coffee blend or preparation description
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Weighs, grinds or packs coffee beans for guests according to their specifications
• Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills
• Cleans and sanitizes work areas in accordance with supervising health agency of the area
• Works across all QSR counters serving pastry, gelato, pizza and other Italian delicacies
• Maintains a calm demeanor during periods of high volume
• Performs other duties as required or assigned
• Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product
• Outstanding communication and guest service skills
• Ability to perform simple mathematical calculations and follow directions for all production
• 1+ year barista experience on a manual espresso machine preferred
• High school diploma preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale
• Dexterity for rapid and consistent espresso creation

Compensation

• Compensation for this role is CAD $18.00 hourly, plus tips.
• This position has been posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

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