Barista - Dark Horse - Bay/Bloor

Big League Food Company Retail Inc.; Toronto; On-site; CAD 20,000 - 29,000; Full time

Job summary

Dark Horse Espresso Bar in Toronto is seeking enthusiastic Baristas to join our team. We value customer service excellence, teamwork and a passion for great coffee. Positions include both full-time and part-time roles with paid training and opportunities for career advancement.

Ideal candidates bring at least 1 year of barista, hospitality or specialty coffee experience and can work weekends. Compensation starts at $18.00 per hour plus tips, with a supportive environment and growth potential.

Qualifications

• Barista experience: 1 year.
• Hospitality: 1 year.
• Specialty coffee: 1 year.
• Comfortable with POS, scheduling and purchasing software.
• Excellent communication and customer service mindset.
• Ability to train or mentor others is a plus.

Responsibilities

• Provide exceptional customer service and foster a warm, inclusive environment.
• Prepare coffee beverages following recipes with accurate dial-ins.
• Support cafe operations including food, pastry, and merchandising.
• Represent Dark Horse within Toronto's specialty coffee community.
• Follow health and safety policies and assist with cash handling.
• Assist with ordering, inventory, and basic queue management as needed.
• Maintain regular attendance and punctuality; assist with store closing procedures.

Skills

Relationship building

Staff inspiration

Strong communication

POS systems

Scheduling software

Purchasing systems

Curiosity & learning

Tools

POS systems

Scheduling software

Purchasing software

Job description

About the Organization

Dark Horse Espresso Bar is a pioneer in the Toronto specialty coffee community and has become a hotspot attracting those who like great coffee, handmade pastries, and a comfortable environment. The inspiration for Dark Horse came from a desire to create an environment where people would feel a sense of belonging. A place where they could come to relax, reflect or socialize, and re-energize with seriously great coffee. Over the past 15 years, we have evolved from one beloved neighborhood cafe to a collection of six shops in vibrant neighborhoods across the city.

About The Position

At Dark Horse, we are looking for Full-Time & Part-Time Barista who share our passion for coffee and community and thrive in a team-oriented environment. Ideal candidates will have a natural talent for customer service and be enthusiastic about developing their skills within the coffee industry. We take pride in offering our Baristas a supportive environment that fosters growth, providing both paid training and opportunities for career advancement. This position is for an upcoming vacancy.

General Responsibilities

• Provide exceptional customer service and foster a warm and inclusive environment
• Prepare coffee beverages according to company recipes (with a specific emphasis on accurate dial-ins)
• Support all product and services at cafe including food, pastry and merchandising
• Represent Dark Horse within the Toronto specialty coffee community
• Act with integrity, honesty and knowledge that promote the culture, values and mission of Dark Horse
• Follow health and safety policies
• Provide management with feedback on how we can improve our processes
• Demonstrate strategic understanding of food service operations by providing recommendations.
• Execute(when necessary) ordering, inventory management, queue management, and more
• Follows all operational policies and procedures, including those for cash handling & safety, security during each shift
• Taking food and beverage orders using POS system (when necessary)
• Ability to stand for extended periods and lift up to 25-30 pounds
• Basic math skills and ability to handle cash transactions.
• Maintains regular and consistent attendance and punctuality
• Execute store closing based on procedure and guideline

Required Knowledge, Skills & Abilities

• Well-developed personal brand and a proven ability to build relationships across an industry.
• A proven executor that has participated the successful growth of food properties
• Comfortable with key hospitality software including POS, scheduling and purchasing systems
• An insatiable curiosity and willingness to learn, anchored in a constant pursuit of personal development
• Can inspire and influence staff, consumers and other stakeholders
• A positive ambassador with strong communication skills and a genuine kindness, thoughtfulness.

Must Have

• Barista experience : 1 year
• Hospitality: 1 year
• Specialty coffee : 1 year

Schedule and Pay

• Full time availability (30 - 40 hours a week)
• Require availablity during Weekends
• Compensation $18.00(plus tips)

Big League Food Company is the next generation of beloved food brands.

Our current brand portfolio includes Village Juicery, Dark Horse Espresso, Detour Coffee, Dear Grain Bakery, and Tori’s Bakeshop.

What we Offer

A fast-paced environment with ambitious growth and plenty of opportunity to grow Delicious products to delight your senses

We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, accommodation will be provided to candidates with disabilities during the recruitment and selection process. If you are invited to participate in the process and require an accommodation, please let us know in advance.