Barista

Compass Group Canada; Calgary; On-site; CAD 19,000 - 23,000; Full time

Job summary

Compass Group Canada is seeking a Barista to prepare and serve coffee, espresso drinks, and related items to customers at our Calgary location.

You will welcome customers, explain the menu, and educate them on coffee options while maintaining a clean and inviting coffee bar. Prior barista experience is a plus.

We offer a friendly, competitive environment with opportunities for growth. AI tools may be used in screening. Canadian work experience is not required for this role.

Qualifications

• Customer service-oriented role requiring friendly interaction with customers.
• Ability to understand and follow written and oral instructions.
• Previous barista experience is an asset.
• Good teamwork and communication skills.

Responsibilities

• Welcome customers by determining their coffee interests and needs.
• Explain the coffee drink menu and answer questions.
• Prepare drinks following recipes and techniques (espresso, latte, cappuccino).
• Demonstrate differences in beans and equipment; show how machines work.
• Stock beans and pastries; maintain coffee bar supplies.
• Keep equipment running; perform basic troubleshooting and maintenance.
• Maintain a clean, safe, sanitary work environment.
• Suggest process improvements to enhance quality and store appearance.

Skills

Excellent customer service

Interpersonal skills

Teamwork

Physical endurance

Job description

How you will make an impact:

You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers.

As a Barista, you will:

• Welcome customers by determining their coffee interests and needs
• Educate customers by presenting and explaining the coffee drink menu, answering questions
• Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
• Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintain a safe and healthy work environment by following organization standards and sanitation regulations
• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

About you:

• Excellent customer service skills
• Previous work experience as a Barista is an asset
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills and ability to work as part of a team
• Physical ability to carry out the duties of the position

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicablepaytransparencylegislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.