Barista

Compass Group Canada; Burnaby; On-site; CAD 19,286 - 24,796; Full time

Job summary

Compass Group Canada is seeking a Barista in Burnaby to warmly welcome customers and craft espresso drinks according to recipes. You will educate customers on the menu and operate brewing equipment while maintaining an inviting coffee bar and stock levels.

The role emphasizes teamwork, safety, and reliable service, with opportunities to learn about coffee beans, equipment, and brewing methods. Training is provided to deliver a quality guest experience.

Qualifications

• Excellent customer service is essential.
• Previous barista experience is preferred.
• Ability to understand and follow written and verbal instructions.
• Strong teamwork and interpersonal skills.
• Physical ability to stand for long periods.

Responsibilities

• Greet customers and determine their coffee needs.
• Explain the coffee menu and answer questions.
• Prepare espresso, latte, cappuccino and other drinks per recipes.
• Sell coffee beans and equipment by explaining differences and operation.
• Maintain stock of coffee beans, pastries and supplies.

Skills

Excellent customer service

Interpersonal skills

Follow instructions

Teamwork

Physical fitness

Job description

How You Will Make An Impact

You will be responsible for preparing and serving coffee, espresso drinks and related food and beverage items to customers.

As a Barista, You Will

• Welcome customers by determining their coffee interests and needs
• Educate customers by presenting and explaining the coffee drink menu, answering questions
• Prepare coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, cafe latte, and cappuccino
• Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintain a safe and healthy work environment by following organization standards and sanitation regulations
• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar

About You

• Excellent customer service skills
• Previous work experience as a Barista is an asset
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills and ability to work as part of a team
• Physical ability to carry out the duties of the position

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.