Banquet Server - Hilton Garden Inn & Homewood Suites Ottawa Downtown, Ottawa, ON

Concord Hospitality Enterprises; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading hospitality company in Ottawa is seeking Banquet Servers to provide outstanding service during events. Responsibilities include greeting guests, delivering food, assisting during peak periods, and ensuring guest satisfaction. Candidates must be team players with flexible schedules and the ability to lift up to 50 lbs. This role supports a culture of development and quality service in a diverse and inclusive work environment.

Benefits

Training and development opportunities

Work-life balance

Diversity and inclusion initiatives

Qualifications

• Must be able to lift, push, pull, and carry up to 50 lbs.
• Unrestricted availability to work evenings, weekends, and holidays.
• Ability to stand for long periods of time.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet and accommodate guest needs during events.
• Deliver food and beverages to guests.
• Assist other servers during peak periods.
• Anticipate guest needs and monitor dining experience.
• Setup, execute, and clean-up for events.

Skills

Exceptional guest service

Good communication

Team player

Job description

Description

We are hiring Banquet Servers!

We are looking for people that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

Responsibilities:

• Provide exceptional guest service to all customers.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests.
• Assist other servers during peak periods in delivering food and guest requests.
• Learn and practice buffet, plated, and reception style meal services (training provided) to RCGR standards.
• Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
• Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.

Must be able to lift, push and pull, and carry up to 50 lbs and be able to stand for long periods of time.

Must have unrestricted availability to work, including evenings, weekends, and holidays.

Here are some reasons our associates like working for us:

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All.

Artificial Intelligence (AI) is not used to screen, assess and select applicants.

Wage: $17.57 CAD/Hour

Source: Concord Hospitality