banquet manager

RIO BANQUET; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A Canadian catering company in Calgary is looking for a dedicated individual to manage daily operations, oversee and train staff, and ensure customer satisfaction. Applicants should have a college diploma and at least 2 years of relevant experience. The role involves a variety of tasks including planning events and addressing customer concerns under pressure.

Qualifications

• Experience working under pressure.
• Ability to manage a large workload.
• 2 years to less than 3 years of experience.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Plan and organize daily operations.
• Recruit and supervise staff.
• Ensure health and safety regulations are followed.
• Address customer complaints and provide service.

Skills

Client focus

Attention to detail

Organized

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers\' complaints or concerns
• Provide customer service
• Manage events

Security and safety

• Reference required

Work conditions and physical capabilities

• Work under pressure
• Attention to detail
• Large workload

Personal suitability

• Client focus
• Organized
• Reliability
• Team player

Experience

• 2 years to less than 3 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 32 to 40 hours per week