Banking Service Pro — Personal Finance Guidance

BMO Financial Group; Eastern Ontario; On-site; CAD 47,000 - 62,000; Full time

Job summary

A leading financial institution seeks a customer service representative in Ontario. Responsibilities include supporting banking services, identifying customer needs, and providing guidance on digital options. Candidates should have a post-secondary degree or certification in a related field, along with strong interpersonal skills. The role offers a salary range of $34,750.00 - $44,900.00 and opportunities for professional growth. Apply to join a collaborative team dedicated to delivering exceptional service.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• Confident and experienced in the use of social media and online tools.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.

Responsibilities

• Identifies customer needs and supports requests for banking services.
• Offers advice and guidance on digital banking options.
• Contributes to branch business results and overall customer experience.

Skills

Customer service

Interpersonal skills

Problem-solving

Basic digital literacy

Education

Post-secondary degree or certification

Job description

A leading financial institution seeks a customer service representative in Ontario. Responsibilities include supporting banking services, identifying customer needs, and providing guidance on digital options. Candidates should have a post-secondary degree or certification in a related field, along with strong interpersonal skills. The role offers a salary range of $34,750.00 - $44,900.00 and opportunities for professional growth. Apply to join a collaborative team dedicated to delivering exceptional service.