Banking Experience Associate: Customer Focus & Digital Tools

Scotiabank; Sarnia; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Sarnia to provide exceptional service and support customers in achieving their financial goals. The ideal candidate demonstrates strong customer service and technical skills while being able to work in a flexible schedule and drive sales opportunities. Join a collaborative team dedicated to making a difference in the community with a competitive compensation and benefits package.

Benefits

Competitive compensation

Professional development opportunities

Internal training for career growth

Supportive leadership

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills for promoting digital banking.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment.

Skills

Customer service skills

Sales skills

Technical skills for digital banking

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Sarnia to provide exceptional service and support customers in achieving their financial goals. The ideal candidate demonstrates strong customer service and technical skills while being able to work in a flexible schedule and drive sales opportunities. Join a collaborative team dedicated to making a difference in the community with a competitive compensation and benefits package.