Banking Experience Advocate — Digital Tools & Service

Scotiabank; Saint John; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Saint John, New Brunswick. The role involves building strong customer relationships, processing transactions, and contributing to branch targets. Ideal candidates will have proven customer service skills, a willingness to work flexibly, and technical proficiency to promote digital banking options. This position offers professional development opportunities within a supportive team environment.

Benefits

Competitive compensation and benefits package

Professional development opportunities

Internal training

Qualifications

• Proven customer service skills through work or community involvement.
• Eagerness to learn and determination to succeed.
• Comfortable in simple sales situations.

Responsibilities

• Building strong customer relationships.
• Processing day to day transactions.
• Identifying and fulfilling simple sales opportunities.

Skills

Customer service skills

Flexible schedule

Technical skills

Sales experience

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Saint John, New Brunswick. The role involves building strong customer relationships, processing transactions, and contributing to branch targets. Ideal candidates will have proven customer service skills, a willingness to work flexibly, and technical proficiency to promote digital banking options. This position offers professional development opportunities within a supportive team environment.