Banking Customer Experience Specialist - Digital & Service

Scotiabank; Town of Woodstock; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Woodstock, New Brunswick. This role focuses on building strong relationships with customers and providing exceptional service. The ideal candidate has proven customer service skills, is willing to assist in a friendly manner, and has strong technical skills to promote digital banking solutions. Join a team committed to career growth and development with a competitive compensation package.

Benefits

Professional development opportunities

Competitive compensation package

Collaborative team environment

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills with digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment.
• Promote digital banking solutions.

Skills

Customer service skills

Technical skills

Flexibility

Sales skills

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Woodstock, New Brunswick. This role focuses on building strong relationships with customers and providing exceptional service. The ideal candidate has proven customer service skills, is willing to assist in a friendly manner, and has strong technical skills to promote digital banking solutions. Join a team committed to career growth and development with a competitive compensation package.