Banking Customer Experience Specialist

TD; Qualicum Beach; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading financial institution is seeking a Customer Experience professional in Qualicum Beach, Canada. The role involves delivering exceptional customer interactions, processing financial transactions efficiently, and supporting team objectives. Ideal candidates will have a High School diploma and relevant experience in customer service, with opportunities for career development and training provided.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• 1+ years of relevant experience in a customer-focused environment.
• Ability to handle financial transactions in an accurate manner.
• Knowledge of operating procedures and policies.

Responsibilities

• Create an exceptional customer experience in every interaction.
• Complete a broad range of financial transactions accurately.
• Address and resolve customer concerns as necessary.

Skills

Customer service

Communication skills

Problem-solving

Education

High School diploma

Post-Secondary or Undergraduate degree (in related field)

Job description

A leading financial institution is seeking a Customer Experience professional in Qualicum Beach, Canada. The role involves delivering exceptional customer interactions, processing financial transactions efficiently, and supporting team objectives. Ideal candidates will have a High School diploma and relevant experience in customer service, with opportunities for career development and training provided.