Banking Customer Experience Specialist

The Toronto-Dominion Bank (Canada); Drummondville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading financial institution in Canada is looking for a Customer Experience Associate in Drummondville. In this role, you will process financial transactions, understand customer needs, and provide exceptional banking solutions. The ideal candidate has strong customer service skills and can thrive in a fast-paced environment. Join us to enrich the lives of our customers with outstanding service and solutions.

Benefits

Base salary

Health and well-being benefits

Career development programs

Qualifications

• 1+ years of relevant experience.
• Ability to work in a fast-paced environment.
• Detail-oriented and able to handle changing priorities.

Responsibilities

• Process financial transactions accurately.
• Understand and recommend banking solutions.
• Resolve customer concerns and promote banking solutions.

Skills

Customer experience

Administration skills

Organizational skills

Time management skills

Communication skills

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading financial institution in Canada is looking for a Customer Experience Associate in Drummondville. In this role, you will process financial transactions, understand customer needs, and provide exceptional banking solutions. The ideal candidate has strong customer service skills and can thrive in a fast-paced environment. Join us to enrich the lives of our customers with outstanding service and solutions.