Banking Customer Experience Pro — Digital & Service

Scotiabank; St. Anthony; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading Canadian bank is seeking a Customer Experience Associate for their St. Anthony branch, focusing on providing exceptional service and building strong customer relationships. The ideal candidate will possess proven customer service skills and strong technical abilities to assist clients with digital banking. This position offers a flexible schedule and opportunities for professional development within a supportive team environment.

Benefits

Professional development opportunities

Collaborative team environment

Competitive compensation and benefits package

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly, and efficient manner.
• Available to work a flexible schedule.
• Comfortable in simple sales situations.
• Strong technical skills to promote digital banking.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customer needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based performance environment.
• Contribute positively to a team-oriented work environment.

Skills

Customer service skills

Flexibility

Sales ability

Technical skills

Job description

A leading Canadian bank is seeking a Customer Experience Associate for their St. Anthony branch, focusing on providing exceptional service and building strong customer relationships. The ideal candidate will possess proven customer service skills and strong technical abilities to assist clients with digital banking. This position offers a flexible schedule and opportunities for professional development within a supportive team environment.