Banking Concierge & Customer Advocate

BMO Financial Group; Baie-Comeau; On-site; CAD 34,000 - 48,000; Full time

Job summary

A leading financial services provider is hiring for a role in Retail Banking Sales & Service in Baie-Comeau. The successful candidate will deliver exceptional service to customers, identify their needs, and provide financial solutions without requiring prior experience. A post-secondary degree is preferred. This position offers a salary ranging between $34,750 and $47,250 based on experience and qualifications.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Accident and life insurance

Performance-based incentives

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• Highly skilled at helping people who don’t find digital applications intuitive.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.

Responsibilities

• Identifies customer needs and initiates referrals to BMO colleagues.
• Welcomes customers warmly and meets their banking service needs.
• Acts as a key member of a collaborative branch and market team.

Skills

Customer service

Interpersonal skills

Basic sales knowledge

Problem-solving

Basic digital skills

Education

Post-secondary degree or certification

Job description

A leading financial services provider is hiring for a role in Retail Banking Sales & Service in Baie-Comeau. The successful candidate will deliver exceptional service to customers, identify their needs, and provide financial solutions without requiring prior experience. A post-secondary degree is preferred. This position offers a salary ranging between $34,750 and $47,250 based on experience and qualifications.