Banking Client Service Advisor | Growth & Solutions

BMO Financial Group; Halifax; On-site; CAD 43,000 - 81,000; Full time

Job summary

A major financial institution located in Halifax seeks a dedicated individual for a service support role focused on client relations and operational excellence. Candidates should have 3-5 years of relevant experience and a post-secondary degree. Responsibilities include ensuring effective problem resolution, participating in audits, and identifying process improvements. The role offers a salary between $43,200 and $80,300, along with comprehensive benefits including health insurance and retirement plans.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• 3 - 5 years of relevant experience.
• Credit Qualifications if applicable.
• Specialized knowledge from education/business experience.

Responsibilities

• Provide exceptional daily operational service support.
• Ensure client problem resolution is prompt and effective.
• Participate in audit and customer issues resolution.
• Identify process improvement opportunities.

Skills

Verbal & written communication skills

Collaboration & team skills

Analytical and problem-solving skills

Influence skills

Education

Relevant post-secondary degree

Job description

A major financial institution located in Halifax seeks a dedicated individual for a service support role focused on client relations and operational excellence. Candidates should have 3-5 years of relevant experience and a post-secondary degree. Responsibilities include ensuring effective problem resolution, participating in audits, and identifying process improvements. The role offers a salary between $43,200 and $80,300, along with comprehensive benefits including health insurance and retirement plans.