Banking Client Experience Specialist

CIBC; Toronto; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading Canadian bank is seeking a Client Service Representative in Toronto. This entry-level role focuses on helping clients manage their accounts and provides a meaningful client experience. Candidates should exhibit strong customer service skills and the ability to solve client issues, while being flexible with work hours. Join a dynamic team dedicated to client success and professional growth.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Social recognition program

Qualifications

• Motivated by delivering the best client experience.
• Ability to work flexible hours, including weekends.
• Strong problem-solving skills and ability to connect with clients.

Responsibilities

• Engage with clients to assist with their banking needs.
• Resolve client issues while being accountable.
• Leverage technology to enhance client banking experience.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading Canadian bank is seeking a Client Service Representative in Toronto. This entry-level role focuses on helping clients manage their accounts and provides a meaningful client experience. Candidates should exhibit strong customer service skills and the ability to solve client issues, while being flexible with work hours. Join a dynamic team dedicated to client success and professional growth.