Banking Client Advocate & Tech-Savvy Support

CIBC; Northwestern Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking a Client Service Representative for their Banking Center in Thunder Bay. You will engage with clients to assist with their day-to-day banking needs, ensuring a meaningful client experience. The ideal candidate is client-focused, goal-oriented, and values teamwork. This full-time position requires flexibility to work at multiple locations and may include evenings and weekends.

Benefits

Competitive compensation

Banking benefits

Wellbeing support

Employee assistance programs

Qualifications

• You engage with clients and focus on delivering meaningful interactions.
• You take accountability for resolving client issues effectively.
• You are motivated to reach your goals and help others achieve theirs.

Responsibilities

• Assist clients with their banking needs in a fast-paced environment.
• Provide support and connect clients with appropriate team members.
• Leverage technology to guide clients through mobile banking applications.

Skills

Client Service

Customer Engagement

Teamwork

Job description

A leading Canadian bank is seeking a Client Service Representative for their Banking Center in Thunder Bay. You will engage with clients to assist with their day-to-day banking needs, ensuring a meaningful client experience. The ideal candidate is client-focused, goal-oriented, and values teamwork. This full-time position requires flexibility to work at multiple locations and may include evenings and weekends.