Banking Client Advocate - Service & Tech-Savvy

Canadian Imperial Bank of Commerce; Kawartha Lakes; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading Canadian bank in Kawartha Lakes is seeking a Client Service Representative to assist clients with their banking needs. You will engage with clients, provide problem-solving support, and leverage technology to enhance their experience. Candidates should be flexible to work various hours, including evenings and weekends. The role offers competitive compensation and a positive workplace culture.

Benefits

Competitive salary

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Social recognition program

Qualifications

• You need to be legally eligible to work at the specified location.
• Flexibility to work evenings and weekends is required.
• Ability to work at multiple banking centres within a reasonable travel distance.

Responsibilities

• Help clients manage their accounts and products.
• Take accountability for client issues.
• Introduce clients to our mobile banking applications.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading Canadian bank in Kawartha Lakes is seeking a Client Service Representative to assist clients with their banking needs. You will engage with clients, provide problem-solving support, and leverage technology to enhance their experience. Candidates should be flexible to work various hours, including evenings and weekends. The role offers competitive compensation and a positive workplace culture.