Banking Client Advocate | Grow with Clients

CIBC; Kamloops; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking a Client Service Representative in Kamloops to provide exceptional service to clients. Responsibilities include assisting with transactions, addressing client inquiries, and promoting digital banking solutions. The ideal candidate will have a passion for helping others, strong problem-solving abilities, and a commitment to client satisfaction. The position requires flexible hours and offers a competitive compensation package, along with comprehensive benefits and opportunities for professional growth.

Benefits

Competitive salary

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Wellbeing support

Qualifications

• Passionate about engaging with clients to meet their banking needs.
• Strong problem-solving skills and accountability.
• Technologically savvy in mobile banking applications.

Responsibilities

• Help clients manage their accounts and products.
• Listen and provide meaningful solutions to client issues.
• Guide clients through our digital banking tools.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading Canadian bank is seeking a Client Service Representative in Kamloops to provide exceptional service to clients. Responsibilities include assisting with transactions, addressing client inquiries, and promoting digital banking solutions. The ideal candidate will have a passion for helping others, strong problem-solving abilities, and a commitment to client satisfaction. The position requires flexible hours and offers a competitive compensation package, along with comprehensive benefits and opportunities for professional growth.