Banking Center Client Services Specialist

CIBC; Saskatoon; On-site; CAD 40,000 - 55,000; Full time

Job summary

A major banking institution is seeking a Client Service Representative in Saskatoon. In this full-time role, you'll engage clients to assist with their banking needs, facilitate connections with the right team members, and utilize technology to enhance client interactions. The company offers a competitive salary, benefits including a pension plan and employee recognition programs, as well as opportunities for personal growth. Flexibility for evening and weekend work is required.

Benefits

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Strong problem-solving skills and the ability to engage clients effectively.
• Flexibility to work varied hours including evenings and weekends.
• Passion for learning and developing knowledge in financial services.

Responsibilities

• Assist clients with day-to-day banking needs and answer inquiries.
• Connect clients with the appropriate banking teams.
• Leverage technology to enhance the banking experience for clients.

Skills

Customer Engagement

Customer Experience (CX)

Customer Service

Digital Literacy

Financial Processing

Online Banking

Organizational Efficiency

Teamwork

Job description

A major banking institution is seeking a Client Service Representative in Saskatoon. In this full-time role, you'll engage clients to assist with their banking needs, facilitate connections with the right team members, and utilize technology to enhance client interactions. The company offers a competitive salary, benefits including a pension plan and employee recognition programs, as well as opportunities for personal growth. Flexibility for evening and weekend work is required.