Banking Center Client Services Specialist

Canadian Imperial Bank of Commerce; City of Langley; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading Canadian bank is seeking a Client Service Representative in Langley. In this role, you will support clients with their banking needs, provide excellent service, and leverage technology for improved user experience. You will be working full-time on-site and must be flexible with your hours, including evenings and weekends. The bank offers a supportive work environment emphasizing personal growth and development initiatives.

Benefits

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offerings

Wellbeing support

Social recognition program

Qualifications

• Must be legally eligible to work in the specified location.
• Commitment to creating an inclusive environment.
• Ability to work flexible hours, including weekends.

Responsibilities

• Assist clients with day-to-day banking needs.
• Engage with clients to provide tailored solutions.
• Leverage technology to enhance client banking experience.

Skills

Client Issue Resolution

Customer Experience (CX)

Empathy

Digital Literacy

Interpersonal Communication

Job description

A leading Canadian bank is seeking a Client Service Representative in Langley. In this role, you will support clients with their banking needs, provide excellent service, and leverage technology for improved user experience. You will be working full-time on-site and must be flexible with your hours, including evenings and weekends. The bank offers a supportive work environment emphasizing personal growth and development initiatives.