Banking Center Client Advisor: Service & Solutions

Canadian Imperial Bank of Commerce; Orangeville; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading banking institution in Ontario is seeking a Client Service Representative to assist clients with their banking needs. This role requires strong communication skills and a passion for providing great customer experience. You will help manage client accounts, resolve inquiries, and guide clients on using digital banking tools. With a commitment to inclusivity, the institution offers a supportive work environment with various benefits.

Benefits

Competitive salary

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Qualifications

• Flexible to work at multiple banking centres.
• Ability to engage with clients and resolve issues.
• Knowledge of financial services products.

Responsibilities

• Help clients manage their accounts and products.
• Assist with client inquiries and transactions.
• Introduce clients to mobile banking applications.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

A leading banking institution in Ontario is seeking a Client Service Representative to assist clients with their banking needs. This role requires strong communication skills and a passion for providing great customer experience. You will help manage client accounts, resolve inquiries, and guide clients on using digital banking tools. With a commitment to inclusivity, the institution offers a supportive work environment with various benefits.