Banking Advisor- EN

RBC; Drummondville; On-site; CAD 42,000 - 70,000; Full time

Benefits offered by this job

Total Rewards Program with bonuses and

Flexible benefits

World-class training

Career development across geographies

Coaching and growth opportunities

Dynamic, collaborative team

Job summary

RBC in Drummondville is seeking a client-focused Banking Advisor to engage with customers at the branch and in the community. You will help with everyday banking, credit and investment needs, educate clients on digital solutions, and collaborate with partners to maximize opportunities.

The role requires bilingual English and French communication, strong problem-solving, and a drive to achieve sales targets. You will work in a collaborative, high-performing team in a dynamic banking environment.

Qualifications

• Mutual Funds accreditation or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Bilingual English and French required to serve our clients with English and French-speaking needs.
• Demonstrated passion for client-first service and success in a target-driven sales environment
• Strong problem-solving and people skills to build relationships and proactively connect with clients

Responsibilities

• Proactively engage with clients in the branch and community, uncovering banking needs and referral opportunities
• Educate clients and demonstrate using technology to deliver memorable experiences and drive sales
• Assist clients with a full range of financial transactions
• Actively listen to understand individual client needs
• Owns resolving and preventing client banking problems
• Maintain relationships with partners to maximize business opportunities and referrals

Skills

Mutual Funds accreditation

Bilingual English/French

Client-focused

Sales driven

Problem solving

Digital literacy across devices

Job description

Job Description

Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting

What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills tomaximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs.As an RBC ambassador,you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals.Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Strong track record of building and maintaining client relationships in the finance or service sector

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: 1125 BOUL ST JOSEPH:DRUMMONDVILLE

City: Drummondville

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-01

Application Deadline: 2026-09-01

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.