Banking Advisor

RBC; Whitecourt; On-site; CAD 45,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Bonus programs

Flexible benefits

Career advancement opportunities

World-class training

Collaborative team

Opportunities to grow with RBC

Job summary

RBC is seeking a client-focused banking advisor to provide exceptional service for everyday banking, credit, and investment needs. You will engage with clients in-branch and in the community, educate them on digital tools, handle transactions, and refer opportunities to specialists to enhance satisfaction and loyalty.

The role emphasizes problem-solving, relationship building, and a passion for helping clients achieve their financial goals within a supportive RBC team and community-focused

Qualifications

• Advice-based solutions to client needs.
• Strong client-centric approach and relationship building.
• Ability to discover client needs through conversations and questions.
• Clear and effective communication with clients and colleagues.
• Demonstrated critical thinking and problem solving.
• Curiosity to learn and adapt in a financial services environment.
• Ability to analyze basic data to understand client situations.
• Digital literacy across devices and banking platforms.

Responsibilities

• Proactively engage with clients in the branch and community to uncover banking needs and identify sales opportunities.
• Educate clients and demonstrate digital banking tools to enhance the client experience and drive sales.
• Respond to client-initiated inquiries and assist with a full range of financial transactions.
• Listen and engage with clients to understand their individual financial needs.
• Take ownership of resolving and preventing client banking issues.
• Cultivate relationships with RBC partners to maximize opportunities and referrals.

Skills

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Critical Thinking

Curious Mindset

Data Analysis

Digital Literacy

Job description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Availability to work all open business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address

5117 50 AVE:WHITECOURT

City

Whitecourt

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-09-14

Application Deadline

2026-09-27

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.