Banking Advisor

RBC

Nelson

On-site

CAD 45,000 - 65,000

Full time

42 hours ago
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Benefits offered by this job

Total Rewards Program
Career advancement opportunities
World-class sales training
Supportive, collaborative team

Job summary

RBC in Canada seeks a client-focused Banking Specialist to maximize every client interaction by helping with everyday banking, credit and investment needs.

The role emphasizes showcasing digital banking, onboarding new clients, and referring complex opportunities to specialists, creating memorable experiences and driving loyalty.

Qualifications

  • Mutual Funds accreditation or equivalent (e.g., Investment Funds in Canada or CSC).
  • Proven passion for client-first service in a target-driven sales environment.
  • Strong problem-solving and relationship-building skills.
  • Flexibility, eagerness to learn, and strong ethics.
  • Digital literacy across devices (smartphones, tablets, laptops).
  • Willingness to work all open business hours.

Responsibilities

  • Proactively engage with clients in-branch and community, uncovering banking needs and referral opportunities.
  • Educate clients using technology to deliver memorable experiences, drive sales, and retain business.
  • Assist clients with a full range of financial transactions in response to inquiries.
  • Listen to understand clients' needs and tailor solutions accordingly.
  • Take ownership of resolving and preventing client banking problems.
  • Maintain relationships with partners to maximize opportunities and referrals.

Skills

Mutual Funds accreditation
Client-first attitude
Problem-solving
Flexibility & ethics
Digital literacy
Availability to work business hours
Sales-driven mindset

Job description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem‑solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

Job Description
What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem‑solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?
  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
What do you need to succeed?
Must-have
  • Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
  • Demonstrated passion for putting clients first, as well as success in a hands‑on, target‑driven sales environment
  • Problem‑solving and people skills, with the ability to build strong relationships and proactively connect with clients
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Availability to work all open business hours
Nice‑to‑have
  • Track record in building rapport and maintaining client relationships within the financial or service industry
What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
  • Continued opportunities for career advancement
  • World‑class sales training, coaching, and development opportunities
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world‑class tools and training
  • Opportunity to achieve great success and grow your career with RBC
Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details
Address

401 BAKER ST:NELSON

City

Nelson

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-06-22

Application Deadline

2026-10-15

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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