Banking Advisor

Royal Bank of Canada; Drummondville; In loco; CAD 52.000 - 80.000; Tempo pieno

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Royal Bank of Canada in Drummondville is seeking a client-focused advisor within Personal & Commercial Banking. The role requires mobility between RBC branch locations to support everyday banking, credit and investment needs, acting as an ambassador for exceptional client experiences.

You will demonstrate digital banking, onboard new clients, and collaborate with partners to deliver value and loyalty in a dynamic team environment.

Competenze

• Must-have Mutual Funds accreditation or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first in a target-driven sales environment
• Strong problem-solving and people skills with ability to build relationships
• Digital literacy across devices (smartphones, tablets, laptops)
• Bilingual English and French required to serve clients

Mansioni

• Proactively engage with clients in branch and community to uncover banking needs and sales opportunities
• Educate clients and demonstrate digital banking tools to drive sales and retain business
• Assist clients with a full range of financial transactions
• Listen actively to understand individual needs and tailor solutions
• Resolve and prevent client banking problems and follow through on referrals
• Maintain relationships with partners to maximize business opportunities and referrals

Conoscenze

Mutual funds

Client-first

Problem solving

Digital literacy

Bilingual English-French

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Job Description

Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting .

As part of RBC's commitment to providing exceptional client service and achieving its business objectives , the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment.

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you're demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Bilingualism (English and French) required , as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• S trong track record of building and maintaining client relationships in the finance or service sector

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits , competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

• Advice Based Solutions
• Client Centricity
• Client Discovery
• Communication
• Critical Thinking
• Curious Mindset
• Data Analysis
• Digital Literacy

Additional Job Details

Address:

1125 BOUL ST JOSEPH:DRUMMONDVILLE City:

Drummondville Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

PERSONAL&COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2025-11-01 Application Deadline:

2026-12-31 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.