Bank Branch Customer Experience Associate — Tech-Savvy

Scotiabank Global Site; Red Deer; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading banking institution in Red Deer, Canada is seeking a Customer Experience Associate to cultivate strong customer relationships and provide exceptional service. Responsibilities include addressing customer needs and promoting digital banking solutions. The ideal candidate will have strong customer service and technical skills, with the ability to work a flexible schedule in a target-driven environment.

Benefits

Professional development opportunities

Competitive compensation and benefits package

Internal training for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Willing to assist in a professional, friendly, and efficient manner.
• Comfortable in simple sales situations.
• Eagerness to learn and determination to succeed.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers' needs.
• Demonstrate success in a target-based performance environment.

Skills

Proven customer service skills

Strong technical skills

Ability to promote digital banking

Flexibility in schedule

Sales skills

Job description

A leading banking institution in Red Deer, Canada is seeking a Customer Experience Associate to cultivate strong customer relationships and provide exceptional service. Responsibilities include addressing customer needs and promoting digital banking solutions. The ideal candidate will have strong customer service and technical skills, with the ability to work a flexible schedule in a target-driven environment.