Bakery Venue Service Team Member (Coffee Bar) - Part Time

Whole Foods Market; Victoria; In loco; CAD 25.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Descrizione del lavoro

Whole Foods Market, Inc in Victoria, BC is seeking team members for hands-on roles in fresh departments. You will weigh, price, and package orders, understand menus and specials, and ensure accurate pricing and labeling.

A strong emphasis on product quality, safety, and customer service is essential. You will participate in stock rotation, merchandising, and proactive selling while following all health, safety, and sanitation guidelines.

Competenze

• No prior retail experience required.
• Understand and convey differentiating factors about Whole Foods Market products.
• Excellent communication and teamwork skills.
• Able to follow procedures and maintain cleanliness and safety standards.
• Commitment to high standards of fresh food quality and service.

Mansioni

• Weighs, prices, and packages customer orders.
• Understands venue menus, stays abreast of specials, menu changes, etc.
• Follows cash handling procedures related to the service venues.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives on time, groomed and prepared for all shifts; attends trainings and meetings.
• Provides excellent customer service and uses suggestive selling techniques; answers phones promptly.
• Maximizes sales through proper prep, stocking, and merchandising procedures.
• Follows procedures including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary work and shopping environment; maintains equipment per safety standards.
• Performs opening, mid, and closing duties; ensures signs and pricing accuracy.
• Reports safety hazards and violations immediately.
• Performs other duties as assigned by store, regional, or national leadership.

Conoscenze

Food production

Quality inspection

Customer service

Team communication

Time management

Passion for natural foods

Strong work ethic

Descrizione del lavoro

Job Responsibilities

• Weighs, prices, and packages customer orders.
• Understands venue menus, stays abreast of specials, menu changes, etc.
• Follows cash handling procedures related to the service venues.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Job Skills

• Good understanding of food production and fundamental cooking techniques.
• Ability to visually examine products for quality and freshness.
• High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
• Ability to sell proactively.
• Ability to understand and convey to others the differentiating factors about WFM products.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Experiences

• No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.

The wage range for this position is $18.50-$25.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). https://wholefoodsmarketcanada.recruiting.com/benefits.