Back Office Associate Part Time - 7160 North Bay

The Home Depot; North Bay; On-site; CAD 26,000 - 29,000; Full time

Job summary

The Home Depot Canada in North Bay is seeking a Vault Associate to support and troubleshoot store equipment, maintain vault operations, and prepare tills and change drawers. You will work with Sales Audit, banks and armoured car service, ensuring accurate cash handling and secure processes.

Key duties include counting vault media, balancing cash drawers, making deposits, logging discrepancies, and assisting with equipment troubleshooting.

Qualifications

• Minimum 2 years cash experience
• Excellent communication skills with ability to work effectively with people at all levels
• Strong analytical and problem solving skills
• Self-starter, organized and able to produce high quality work under pressure and in a timely fashion
• Must be detail oriented and have good follow-up skills.

Responsibilities

• Providing friendly and courteous customer service to all associates
• Responding promptly to Cashier and Head Cashier requests
• Counting vault and key media from previous days sales
• Balancing petty cash and count cashier floats
• Balancing safe
• Maintaining cashier log
• Making daily cash and cheque deposits
• Logging cashier overages and shortages
• Informing management of missing media, sorts and overages
• Troubleshooting and supporting existing computer equipment in the store

Skills

Cash handling

Communication skills

Analytical problem solving

Attention to detail

Flexibility schedule

Job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Purpose

Vault Associates are responsible for supporting and troubleshooting existing equipment in the store (e.g. registers, scan equipment, printers etc). Clean and maintain equipment, and build professional and courteous relationships with Sales Audit, banks, and armoured car service. They also handle all returned cheque inquiries and cheque collection issues, complete opening and closing vault count, and prepare all tills and change drawers.

Position Responsibilities

• Providing friendly and courteous customer service to all associates
• Responding promptly to Cashier and Head Cashier requests
• Counting vault and key media from previous days sales
• Balancing petty cash and count cashier floats
• Balancing safe
• Maintaining cashier log
• Making daily cash and cheque deposits
• Logging cashier overages and shortages
• Informing management of missing media, sorts and overages
• Troubleshooting and supporting existing computer equipment in the store

Experience/Knowledge Required

• Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
• Ability to work a flexible schedule including evenings and weekends
• Minimum 2 years cash experience
• Excellent communication skills with ability to work effectively with people at all levels
• Strong analytical and problem solving skills
• Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion
• Strong work ethic, sense of responsibility, attention to detail and confidentiality
• Must be detail oriented and have good follow-up skills.

The pay range for this position is between $18.60 - $20.10

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.