B2B E-Commerce Manager

Samsung Electronics America; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading electronics company is seeking a B2B E-Commerce Manager in Mississauga to lead growth across multiple channels. The ideal candidate will have over 5 years of experience in eCommerce, excellent analytical skills, and the ability to work collaboratively across departments. This role requires a strategic mindset and a proactive approach to business development in the B2B space.

Qualifications

• 5+ years in eCommerce, B2B sales/marketing experience required.
• Proven track record managing pipeline generation.
• Experience in consumer electronics is an asset.

Responsibilities

• Identify Total Available Market and potential account list.
• Support B2B account reps to launch new EPP accounts.
• Develop short to long term growth strategy and plans.
• Lead development of unique projects for EPP accounts.
• Manage account onboarding process including contract negotiation.

Skills

Excel

PowerPoint

Interpersonal skills

Analytical skills

Communication skills

Education

Bachelor’s degree in Business/Marketing/Economics

Tools

MS Office

ERP (SAP)

Job description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada, and have a ton of fun, then please keep reading!

The B2B E-Commerce Manager will lead growth across channels such as student & corporate aggregators, direct employee purchase program (EPP), B2B partnerships, and more. The incumbent must be strategic, logical, detail-oriented, proactive, and personable. The ideal candidate should have experience in eCommerce and new business development in the B2B space, working with HR departments and setting up new processes. The role also supports divisional ad-hoc requests related to online activities by collaborating with all levels of the organization to complete requests on time. The Manager, E-Commerce works with many key stakeholders and can operate with minimal supervision to manage all required tasks.

Role and Responsibilities

• Market Research: Identify Total Available Market, potential account list, competitor and industry benchmarks.
• EPP Account development: Support B2B account reps to launch new EPP accounts; launch new EPP programs with aggregator partners.
• EPP Business strategy & Planning: Develop short to long term growth strategy and plans.
• Project management: Lead development of unique and differentiated offering projects for EPP accounts.
• Account setup & develop new business: Manage and own an entire account onboarding process with support from B2B account reps, including contract negotiation, site development, and onboarding documentation.
• Product lifecycle management: Manage new product launches, End of Life models, pricing and promotion on EPP sites.
• Manage and develop a promotional plan: Develop promotional calendars and proposals to drive EPP business, working with product managers and obtaining internal approvals.
• Collaborate with marketing and legal teams to develop creatives and terms & conditions for offers and promotions with price/promotion manager.
• Coordinate with marketing and performance marketing to implement the marketing strategy effectively.
• Engage with EPP partners to communicate promotions and deploy marketing materials.
• Work with the digital marketing team to execute campaigns to maximize sell-out (paid/affiliates/CRM).
• Monitor and analyze sales trends, traffic, conversion, ROI, and areas for improvement; report regularly.
• Assist the operations team with sell-out forecasting and site operation monitoring.
• Fulfill regular reporting requirements and ad-hoc reports as needed.
• Collaborate with the Hybris platform team to manage B2B content accuracy.
• Track, summarize, and report online performance (sales, page views, conversion rates, etc.) to evaluate ROI.
• Provide regular and ad-hoc reports to internal stakeholders and headquarters.

Skills and Qualifications

Requirements

Education:

• A Bachelor’s degree in Business/Marketing/Economics or related field from an accredited college/university or equivalent experience in the retail/consumer electronics industry.

Knowledge:

• MS Office suite required; strong Excel & PowerPoint skills.
• Knowledge of ERP such as SAP is desirable.
• Strong interpersonal and communication skills (verbal & written).
• Strong data analytical skills; strong financial and business acumen.
• Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines.
• The ability to develop and maintain excellent working relationships with multiple levels within and outside the company.
• The ability to plan, organize and prioritize multiple assignments and projects.
• The ability to work in a team environment to achieve project goals within established timeframes.

Experience:

• 5+ years in eCommerce, business development and/or B2B sales/marketing experience required.
• Proven track record managing pipeline generation.
• Experience in consumer electronics would be an asset.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

Please note that we reserve the right to remove or modify job postings at any time.

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