B2B Business Analyst

Insight Global; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading staffing and consulting firm in Vancouver is seeking an experienced Senior Technical Business Analyst. The role involves working with business stakeholders to shape functional and technical requirements while mentoring analysts and leading technical solutions. Candidates should have extensive experience in business analysis, strong communication skills, and familiarity with Agile and DevOps methodologies. This position offers a dynamic environment committed to diversity and inclusion.

Qualifications

• 8+ years of experience in business analysis or related field.
• Proficiency in creating BRDs, FRDs, and user stories.
• Advanced understanding of web technologies.

Responsibilities

• Lead technical oversight of product development.
• Collaborate with teams to translate business needs into technical solutions.
• Mentor analysts and drive best practices in documentation.

Skills

Business analysis tools (JIRA, Confluence, MS Office Suite)

Agile methodologies

Communication skills

Data analysis

CI/CD principles

Education

Bachelor’s degree in Computer Science, Engineering, Business, or related field

Tools

PostgreSQL

MySQL

MongoDB

AWS

Azure

Google Cloud

Job description

Job Description

We are looking for an experienced Senior Technical Business Analyst to join our team. You will work closely with business stakeholders and technology teams to create both business, functional, and technical requirements for features and functionality to support our internal business needs. Your role will involve translating business strategy into roadmaps, troubleshooting production issues, and ensuring solutions are maintainable, extensible, and secure.

Key Responsibilities

• Work as the technical leader for the product(s) your team delivers. You will be counted on as a leader in your technology space, contributing to all areas of development and operations (pre-production to production).

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.

• Mentor analysts and provide technical leadership, ensuring a high standard of requirement documentation, performance, and reliability.

• Conduct requirement reviews, design discussions, and drive best practices for software design, CI/CD pipelines, commerce security, and cloud architecture.

• Troubleshoot and resolve production issues.

• Contribute to architectural decision‑making and ensure solutions are maintainable, extensible, and secure.

• Dedicate a fair amount of time to the planning and discovery of tools and practices inside your given area of expertise. You will apply that knowledge by working closely with Staff Engineers to promote platform‑level change

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

• 8+ years of experience in business analysis or a related field.

• Strong experience with business analysis tools such as JIRA, Confluence, and MS Office Suite.

• Proficiency in creating business requirements documents (BRDs), functional requirements documents (FRDs), and user stories.

• Experience with Agile, DevOps, and SRE methodologies.

• Advanced understanding of web technologies (HTTP, headers, Cookies, Caching, etc.).

• Demonstrated experience developing solutions for retail or eCommerce businesses.

• Hands‑on experience with CI/CD principles and best practices.

• Strong communication skills, capable of working with both technical and non‑technical stakeholders to deliver clear, actionable solutions

• Experience with B2B platforms and commerce tools.

• Familiarity with system and architectural patterns, especially monoliths vs. microservices.

• Proficiency in data analysis and reporting tools, with the ability to derive insights that inform business strategy and development priorities.

• Knowledge of cloud computing platforms like AWS, Azure, or Google Cloud.

• Experience with database technologies such as PostgreSQL, MySQL, or MongoDB.

• Strong understanding of software testing principles and basic database management