AVP, Workforce Transformation and Organizational Design

Manulife; Toronto; Hybrid; CAD 126,000 - 236,000; Full time

Job summary

A leading financial services provider is seeking an AVP to drive organizational strategy and transformation initiatives in Toronto. This role focuses on AI-enabled innovation and requires over 10 years of experience in workforce transformation. Ideal candidates will have strong leadership and strategic agility skills, demonstrating the ability to influence stakeholders and navigate complex business needs. The position offers a competitive salary and a hybrid working model.

Benefits

Comprehensive health and dental benefits

Flexible working environment

Retirement savings plans

Qualifications

• 10+ years in organizational strategy, workforce transformation, and change management within large multinational corporations.
• Exceptional facilitation and communication skills; ability to influence senior leadership.
• Proven ability to navigate ambiguity and adapt to changing business environments.

Responsibilities

• Drive AI-enabled organization design using AI-powered tools and analytics.
• Evaluate and solution for complex organizational needs.
• Craft and deliver organizational strategy and business transformation solutions.

Skills

Digital Fluency

AI Literacy

Strategic Agility

Collaboration & Relationship Building

Innovation Mindset

Education

Advanced degree in business or organizational development

Job description

Overview

The Strategy and Operational Excellent team is seeking an experienced and visionary leader to drive organizational strategy and transformation initiatives as we embark on our ambitious AI journey. This AVP will play a critical role in shaping the future of our workforce by designing and implementing innovative strategies that enable business agility, optimize talent, and foster cultural transformation.

The AVP will play a key role in workforce transformation across the organization, including evaluating complex organizational needs, crafting solutions that integrate business and people strategies, and leveraging AI-enabled tools to design future-state operating models. This role requires a strategic thinker with exceptional leadership, analytical, and communication skills who can influence senior stakeholders and deliver impactful outcomes.

Responsibilities

• Drive AI-enabled organization design by utilizing AI-powered tools and analytics to assess structures, model future-state scenarios, and generate actionable insights.

• Evaluate, understand, and solution for complex organizational needs.

• Craft and deliver organizational strategy and business transformation solutions

• Lead complex discussions, analyze business strategy and organizational architecture, and design impactful business interactions.

• Partner with stakeholders to shape vision, structure, and design of initiatives before execution.

• Work across segments and functions, building credibility and relationships quickly.

• Integrate organizational strategy, talent, and change activities into project plans and roadmaps.

• Translate complex information into clear, meaningful stories and collaborate with other capabilities to deliver comprehensive solutions.

• Drive design and implementation of operating models, organizational structures, and workforce strategies aligned with transformation goals.

• Demonstrate understanding of people components in large-scale transformation and deliver professional services in organizational design and workforce planning.

• Develop people through feedback and foster an innovative, team-oriented environment.

Knowledge/Skills/Competencies/Education (Future-Focused)

• Education: Advanced degree in business, organizational development, or related field.

• Experience: 10+ years in organizational strategy, workforce transformation, and change management within large multinational corporations.

• Digital Fluency: Strong understanding of digital transformation principles, including AI-enabled organizational design and data-driven decision-making.

• AI Literacy: Ability to leverage AI-powered tools and analytics for organizational modeling, workforce planning, and scenario analysis.

• Strategic Agility: Proven ability to navigate ambiguity, adapt to rapidly changing business environments, and design future-ready operating models.

• Leadership & Influence: Exceptional facilitation and communication skills; ability to influence senior leadership and drive alignment across diverse stakeholders.

• Innovation Mindset: Demonstrated ability to foster creativity, embrace emerging technologies, and lead cultural transformation initiatives.

• Collaboration & Relationship Building: Skilled at building trust and credibility quickly with internal and external stakeholders across multiple industries.

• Continuous Learning: Commitment to staying current on industry trends, digital tools, and workforce strategies.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$126,600.00 CAD - $235,300.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [e-mail] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Benefits

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.