AVP, Liability Manager, Western Region

Zurich Insurance Company; Calgary; Hybrid; CAD 140,000 - 200,000; Full time

Job summary

A major global insurance provider is seeking an AVP, Liability Manager for the Western Region in Calgary. This role involves leading underwriting teams, fostering broker and client relationships, and driving profitable outcomes. The ideal candidate will have extensive experience in underwriting and management, along with excellent relationship-building skills. This position offers a hybrid work environment and a competitive salary ranging from $140,000 to $200,000.

Benefits

Comprehensive health benefits

Four weeks vacation

Flexible personal days

Qualifications

• 7+ years of experience in the Underwriting or Market Facing area.
• 2+ years of management experience.
• Advanced knowledge of product lines and the insurance industry.

Responsibilities

• Manage market-facing underwriters to ensure profitable growth.
• Identify new growth opportunities with key distributors.
• Oversee negotiations of terms and conditions.

Skills

Leadership

Relationship-building

Communication skills

Results-oriented mindset

Education

High School Diploma or Equivalent

Bachelor’s Degree (preferred)

Job description

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience leading underwriting teams, driving profitable growth, and building strong broker and client relationships, we would love to hear from you.

Zurich Canada is currently looking for an AVP, Liability Manager, Western Region to lead and manage market-facing underwriters focused on achieving profitable growth and excellence in underwriting execution.

Reporting to the Head of Liability, you will be responsible for managing a team of experienced underwriters, strengthening key distributor relationships, identifying new growth opportunities, and ensuring alignment with Zurich’s risk appetite and strategic objectives.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.

What you will do

• Manage market-facing underwriters who proactively seek renewal and new account opportunities.
• Identify new growth opportunities with key distributors within your area of responsibility.
• Ensure accounts are properly qualified and aligned with the organization’s appetite while balancing sound business opportunities.
• Conduct joint broker, agent, and customer visits with underwriters, ensuring calls are well-planned and purposeful.
• Oversee negotiations of terms and conditions and close deals to drive profitable outcomes.
• Promote cross-selling within areas of responsibility to increase product density and strengthen account relationships.
• Provide continuous coaching on sales best practices and underwriting excellence.
• Mentor staff to develop strong broker and client networks within the industries underwritten by the business unit.
• Monitor sales funnels and production metrics to ensure business objectives are met.
• Accurately calculate target pricing by effectively utilizing underwriting tools.
• Identify market trends, emerging risks, and coverage exposures that may impact business results; partner with actuarial to ensure proper rate and price structures.
• Manage relationships with producers by conducting line-of-business, book-of-business, class, and segment analysis to ensure profitability and sustainable growth.
• Market Zurich products and services through agency and brokerage networks.
• Support the development and maintenance of agent / broker relationships to achieve profitable growth, market share expansion, and account retention.
• Continuously analyze performance, including new business, loss ratios, expense ratios, and product mix, to identify improvement opportunities.
• Review agency performance, profitability, and growth trends to recommend and implement targeted action plans.
• Participate in business travel as required and maintain flexibility for extended hours during peak periods.
• Maintain a valid driver’s license as required.

What you bring to the table

Job Qualifications

Required Qualifications

• High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area.
• 2 or more years of management experience.

Preferred Qualifications

• Bachelor’s Degree.
• Advanced knowledge of product lines and the insurance industry.
• Excellent communication skills.
• Strong relationship-building and presentation skills.
• Results-oriented mindset.

Compensation for roles at Zurich varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level of experience. The salary range provided is a nationwide market range and has not been adjusted for the applicable geographic differential associated with the location where the position may be filled. As required by local law, Zurich provides in good faith a reasonable range of compensation for roles. Compensation may exceed the range listed based on the evaluation of skillset and experience. The starting salary range for this position is $140,000 - $200,000.

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees’ well-being and offer a comprehensive health / benefits plan, a competitive total compensation package, and a minimum of four weeks of vacation per year.
• Employees also receive four personal days per year to be used at their discretion, recognizing the importance of balance and flexibility.
• We are committed to continuous improvement and provide access to a comprehensive range of training and development opportunities.
• We also give back to our communities through volunteering and corporate responsibility initiatives.

We are proud to be recognized as one of Greater Toronto’s Top Employers and a recipient of Insurance Business Canada’s 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals’ first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at.

A future with Zurich

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. We are a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. Today, we serve more than 25 industries, from agriculture to technology and insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, Zurich strives to provide ongoing career development opportunities and foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our people, our customers and the communities we serve.