AVP Continuity, Contingency and Resiliency Risk Management

TD; Toronto; On-site; CAD 160,000 - 200,000; Full time

Job summary

TD is seeking an AVP, Continuity, Contingency, and Resilience Risk Management in Toronto. This enterprise-level, second-line role strengthens TD's ability to withstand disruptions.

You will own the resilience framework, governance, risk appetite, metrics, and executive reporting, coordinating with Technology, Cyber, Data, and Risk teams. You will advise senior leaders and Board risk committees, lead scenario testing and regulatory alignment, and drive continuous improvement in resilience across

Qualifications

• Degree in Business, Finance, Risk Management, Information Systems, Engineering, or related field.
• 10+ years of progressive experience across Operational Risk, Business Continuity, and/or Operational Resilience within a large financial institution.
• Deep understanding of global regulatory expectations related to operational resilience (OSFI, OCC) and translating requirements into practical programs.
• Executive presence with ability to influence senior leadership and Board-level stakeholders.
• Strong relationship builder with ability to partner with first line of defence and provide credible challenge.
• Proven leader in matrixed, fast-paced environments with multiple priorities.
• Highly effective communicator and influencer driving decision-making and lasting change.
• Accomplished people leader with track record of coaching and developing teams.

Responsibilities

• Lead design, implementation, and enhancement of enterprise continuity, contingency, and resiliency programs.
• Own and enhance TD's continuity and resilience framework across risk and functional areas.
• Advise executives and Board Risk Committees on resilience posture and remediation priorities.
• Establish and monitor resilience risk appetite statements, measures, and metrics.
• Oversee management of continuity- and resilience-related top and emerging risks and controls.
• Partner with Technology, Cyber, Third Party Risk, Data, and other teams to integrate resilience considerations into plans.

Skills

Leadership

Regulatory knowledge

Executive communication

Risk management

Stakeholder mgmt

Business continuity

Education

Bachelor's degree

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5

Line of Business

Risk Management

Pay Details

$160,000 - $200,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

The AVP, Continuity, Contingency, and Resilience Risk Management is an enterprise-wide second-line leadership role accountable for strengthening TD's ability to withstand, adapt to, and recover from major disruptions while maintaining critical financial services. The position owns the continuity and resilience framework, governance, policies, risk appetite, metrics, scenario testing, and executive reporting, while providing effective oversight and challenge across the first line. Working closely with Technology, Cyber, Third Party Risk, Data, Operational Risk, and Recovery and Resolution teams, the AVP will integrate resilience requirements into business planning and investment decisions, advise senior executives and Board-level committees, and lead executive communications during significant incidents.

Depth and Scope

• Lead the design, implementation, and ongoing enhancement of the enterprise continuity, contingency, and resiliency management programs, establishing enterprise-level governance, policies, standards, and practices that strengthen TD's ability to withstand, adapt to, and recover from disruptions while supporting strategic objectives.
• Own and enhance TD's continuity and resilience framework, ensuring alignment and interconnectivity across Operational Risk, Technology Risk, Third Party Risk, Data, and other risk and functional areas.
• Advise senior executives and Board Risk Committees on resilience posture, emerging threats, and remediation priorities.
• Establish, maintain, monitor, and report continuity and resiliency risk appetite statements, measures, and metrics.
• Lead oversight and the review and challenge of TD's management of continuity- and resilience-related top and emerging risks, the effectiveness of key controls, and alignment with applicable regulatory expectations.
• Establish and maintain enterprise continuity and contingency frameworks that enable consistent identification of critical services, dependencies, and vulnerabilities and ensure resilience requirements are embedded in business planning, change initiatives, and investment decisions.
• Oversee scenario design, stress testing, and disruption exercises across critical business services, providing senior management with clear, decision-enabling insights into resilience posture, gaps, and improvement priorities.
• Ensure alignment with regulatory frameworks (e.g., OSFI, OCC, etc.).
• Serve as the primary escalation point and overall lead for governance and for the development of executive communications during major disruptions.
• Provide people leadership by hiring top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, driving differentiated performance, and addressing performance issues.
• Partners with Technology, Cyber, Third Party Risk, Data, Operational Risk, Recovery and Resolution, and other teams to integrate cyber incident response, disaster recovery, and third-party resilience considerations into enterprise continuity and resilience plans.

Education and Experience

• Degree in Business, Finance, Risk Management, Information Systems, Engineering, or a related field; an advanced degree, such as a master's degree, is beneficial.
• 10+ years of progressive experience across Operational Risk, Business Continuity, and/or Operational Resilience within a large financial institution.
• Deep understanding of global regulatory expectations related to operational resilience (e.g., OSFI, OCC) and the ability to translate requirements into practical, scalable programs.
• Executive presence, with a proven ability to influence senior leadership and Board-level stakeholders through clear advice, effective challenge, and sound judgment.
• Strong relationship builder with demonstrated ability to partner with the first line of defence, providing credible challenge and constructive pushbacks where required.
• Proven leader in highly matrixed, fast-paced environments, able to manage competing priorities and deliver results across complex stakeholder groups.
• Highly effective communicator and influencer who advances decision-making and drives sustainable, lasting change.
• Accomplished people leader with a strong track record of coaching, developing, retaining top talent, and building future-ready teams through large-scale, global initiatives.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet