Aviation Technical Solutions Specialist

Eagle Copters; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A helicopter solutions provider in Calgary, Canada is looking for a Technical Support Specialist. The role involves providing technical and logistical support to customers, managing inquiries, and collaborating across departments to ensure customer satisfaction. Candidates should have at least 3 years of aviation technical support experience and strong communication skills. Attractive benefits and a positive work environment are emphasized.

Benefits

Health benefits

Dental coverage

Vision care

RRSP with company match

Qualifications

• 3 or more years in aviation technical support or maintenance.
• Strong understanding of CAR 571, 573.
• Valid AME license preferred.

Responsibilities

• Provide technical support and resolve customer inquiries.
• Field Technical Support calls and manage response timelines.
• Analyze Technical Support data to improve experience.

Skills

Technical data interpretation

Attention to detail

Communication skills

Problem-solving skills

Computer skills (Microsoft Office, ERP)

Interpersonal skills

Time management

Job description

A helicopter solutions provider in Calgary, Canada is looking for a Technical Support Specialist. The role involves providing technical and logistical support to customers, managing inquiries, and collaborating across departments to ensure customer satisfaction. Candidates should have at least 3 years of aviation technical support experience and strong communication skills. Attractive benefits and a positive work environment are emphasized.