Aviation Supervisor - Fly-in Fly-Out - Fort Mackay AB

Canadian Base Operators Inc; Edmonton; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible rotations 7/7

Flights provided from Calgary/Edmonton

Camp accommodation

Overtime eligible

Pension

Benefits

Job summary

Canadian Base Operators Inc. is seeking a Site Supervisor for the Fort Mackay Firebag Aerodrome.

This fly-in/fly-out role oversees airside and ground operations, ensuring safety, customer service, and regulatory standards are met while supporting staff scheduling and training. You will lead safety programs, supervise shifts, coordinate with flight crews and dispatchers, and drive continuous improvement across procedures and incident investigations.

Qualifications

• High School diploma or equivalent required.
• 3-5 years of experience in a similar role.
• AVOP or willingness to obtain.
• Radio license (aeronautical) or willingness to obtain.

Responsibilities

• Oversees staff schedules and staffing levels, manages vacations and overtime.
• Coordinate with airline reservations, flight coordinators, crews and dispatchers to improve operations.
• Ensure frontline customer service of the highest quality.
• Provide coaching and performance feedback to employees.
• Identify training needs and arrange safety and operational training.
• Develop and maintain standard operating procedures and safety practices.
• Maintain proficiency with equipment and safety/quality certifications.
• Support safety investigations and corrective actions as needed.
• Ensure PPE compliance and safety for all staff and visitors.
• Provide administrative support and HR-related recruitment tasks.

Skills

MS Word

MS Excel

Outlook

Driver's license

Interpersonal skills

Written & verbal communication

Attention to detail

Team collaboration

Customer service

Safety awareness

Education

High School diploma

AVOP certificate

Radio license (aeronautical)

Job description

Acden Base Operators Firebag team is growing!

Site Supervisor

**This is a fly in fly out opportunity located in Fort Mackay at the Firebag River Airport**

Primary Focus

The Site Supervisor, under the direction of the Site Manager, supports the day-to-day operations of the Firebag Aerodrome by providing frontline supervision and coordination of airside and ground support activities. The role is responsible for ensuring operational, safety, customer service, and regulatory standards are consistently met while supporting employee development, workforce scheduling, training, and administrative functions. The Site Supervisor assists with the implementation and monitoring of operational procedures, Health, Safety and Environmental (HSE) programs, inspections, investigations, and corrective actions, while promoting a strong safety culture and leading by example. Working closely with stakeholders, this position helps ensure safe, efficient, compliant, and customer-focused operations at the site.

What We Offer

• Flexible Rotations (7/7)
• Flights provided from (Calgary, Edmonton)
• Camp Accommodation
• Overtime eligible
• Pension
• Benefits

Duties And Responsibilities

• Oversees the working schedules of all employees, by coordinating vacation, overtime, and ensuring all shifts are sufficiently staffed
• Work jointly and cooperatively with airline reservations and flight coordinators, all incoming flight crews, and charter dispatchers to improve operations and turnaround times
• Ensure that CBO staff provide seamless customer service of the highest quality
• Provides performance feedback and coaching to employees and supports the Site Manager in the performance review process
• Identifies training requirements and works with the Site Manager to ensure employees receive the training and resources required to perform their duties safely and effectively
• Assists in the development, implementation and maintenance of operational procedures, safe work practices and client requirements
• Maintains operational proficiency on all equipment
• Bird and wildlife management as required
• Aircraft movement surface condition reporting as required
• Ensures equipment is operated safely and efficiently
• Demonstrates commitment to safe work habits and model behavior for all CBO employees
• Investigate incidents and ensure that all required paperwork is completed by all parties and submitted to the Site Manager for follow up through the quarterly SMS Meeting
• Monitors employee and contractor performance and safety compliance and reports concerns to the Site Manager while supporting corrective actions as required.
• Follow up on safety concern forms submitted by employeesEnsure that all employees and visitors wear the proper PPE at all times
• Provide general administrative support
• Ensure all required safety, security and standard operating procedures are adhered to.
• Directs radio operators as to when to issue a NOTAM as required
• Assist HR in recruitment process
• Provide area specific orientation to all new employees
• Maintains an inventory of consumables such as janitorial supplies, aircraft and runway deicing fluid, runway sand, sweeper bristles, etc
• Maintains certification on aircraft de-icing procedures
• Ensure that QAHSE programs and certifications to which the organization subscribes are implemented within their area of influence. This may include but not be limited to development of department procedures, continuous improvement, employee training, and monitoring. Forming part of the QAHSE management committee and being part of a corrective action investigation and implementation team.
• Effective administration on the Safety Management Plan, audits and inspections, Joint Health and Safety Committee, Risk Assessments, investigations, and reports, hazardous material, WHMIS, and general safety training
• Provide expertise and leadership to CBO team and subcontractors on safety inquires, initiatives and risk management to prevent and eliminate incidents.
• Maintain Hazardous Material Reference Application (HMRA) database
• Implement and maintain CBO Administrative, Quality, Environmental and Health and Safety management systems within each department

Education Requirements

• High School diploma or equivalent required
• 3-5 years of experience in a similar role
• AVOP or willingness to obtain
• Radio license (aeronautical) or willingness to obtain

Skills, Abilities, And Other Requirements

• Proficient in the use of computer programs such as MS Word, Excel and Outlook
• Valid Class 5 driver's license (Class 3 with Q endorsement preferred)
• Strong interpersonal, written, and verbal communication skills
• Commitment to integrity, confidentiality, and accountability
• Strong attention to detail
• Ability to build and maintain strong working relationships
• Proven ability to work with a diverse team
• Commitment to professionalism and customer service
• Previous experience with manual handling principles

Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients' mandates, the successful candidate may be required to validate full vaccination prior to hire.

Canadian Base Operators welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.