Aviation FBO Customer Experience Specialist

Chartright Air; Woolwich; On-site; CAD 40,000 - 55,000; Full time

Job summary

A Canadian aviation company is seeking a Customer Service Representative for a temporary position in Woolwich. This role involves providing high-quality service to elite clientele, assisting with travel-related services and maintaining a professional environment at the Fixed Base Operation (FBO). Candidates should have at least 2 years of customer service experience, strong communication skills, and the ability to work flexible shifts. Competitive benefits and opportunities for growth are offered.

Benefits

100% company-paid extended health and dental coverage

Employee discounts

Generous RRSP/DPSP matching program

Qualifications

• Minimum of 2+ years of customer service experience in a busy environment.
• Experience in administrative tasks and data entry with high accuracy.
• Ability to remain focused and customer-centric in a dynamic environment.

Responsibilities

• Deliver customer service activities and assist customers with aircraft access.
• Support communications related to flight statuses.
• Conduct administrative tasks, including invoicing and payment processing.
• Maintain a clean and professional FBO operation.

Skills

Customer-focused approach

Verbal and written communication skills

Problem-solving skills

Attention to detail

Collaboration skills

Education

Post-secondary education in business

Tools

MS Office

Job description

A Canadian aviation company is seeking a Customer Service Representative for a temporary position in Woolwich. This role involves providing high-quality service to elite clientele, assisting with travel-related services and maintaining a professional environment at the Fixed Base Operation (FBO). Candidates should have at least 2 years of customer service experience, strong communication skills, and the ability to work flexible shifts. Competitive benefits and opportunities for growth are offered.