AV Field Engineer

Diversified; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Medical and dental plan options

Life Insurance

FSA healthcare and dependent care

Paid Time Off and Holidays

Commuter Benefits

Job summary

Diversified is seeking a Field Engineer to commission AV systems at client sites in Mississauga and Toronto, with travel to job sites in Canada. You will document changes, coordinate with the project team, and contribute to system performance according to scope and design intent.

The role requires hands-on AV/network troubleshooting, DSP/control certification, and strong communication skills. Office support and site work are included with a flexible environment and benefits.

Qualifications

• 2+ years’ experience in a relevant industry, field installation and/or systems design preferred.

Responsibilities

• Commission AV systems at client sites by optimising settings and documenting changes.
• Work to pre-commission sales in the office.
• Communicate status to stakeholders on a regular basis.
• Troubleshoot technical issues by tracing signal flow and coordinating with stakeholders.

Skills

AV troubleshooting

Microsoft Office

Client communication

Networking knowledge

DSP certification

Control certifications

Education

High School Diploma

Associates degree

Tools

Extron control

Crestron control

QSC hardware

Job description

About Diversified

Diversified is a global leader in audio visual and media innovation, recognised for designing and building the world’s most experiential environments. Our award-winning team specialises in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organisations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What To Expect

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You’ll Contribute

Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team.

Location: Mississauga & Toronto Canada

What You’ll Do

• Commission AV systems at client sites by optimising settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.
• Work to pre-commission sales in the office.
• Communicate status to stakeholders on a regular basis.
• Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
• Configure AV network and coordinate client network.
• Create and modify DSP files for typical systems with an emphasis on AEC optimisation for videoconferencing and coordinating control objects with programmer.
• Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
• Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
• Maintain and grow certifications and technical knowledge.
• All other duties as assigned.

What You’ll Bring

Education/ Certifications

• High School Diploma or GED Required
• Associates and up preferred

Required Skills/Qualifications

• 2+ years’ experience in a relevant industry, field installation and/or systems design experience preferred.
• Ability to troubleshoot and complex AV and network systems, strong familiar with MTR and Zoom Rooms
• DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred
• Control certification from one or more of the following manufacturers: QSC, Extron, Crestron
• Proficiency in Microsoft Office

Preferred Skills/Qualifications

• Knowledge or familiarity with broadcast or hybrid conference-live event systems
• Able to commission and troubleshoot using only a virtual connection to the system with onsite support
• Achieve Extron AVE Associate
• Audinate Dante Level 3
• Biamp Tesira Server
• Q-Sys Level 2 and Control 201
• Extron Certified Control Professional
• Shure Integrated Systems Level 1.
• AVIXA CTS

Competencies

• Self-starter that requires little direct oversight in performing tasks. Good customer Service Skills

Work Environment

• This position will primarily on a jobsite with some office work.
• Employee will spend most of the day on their feet moving around the jobsite.
• Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs.
• Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision.
• Frequent travel required.

What We Offer

Along with competitive compensation, you will be eligible for the following benefits:

• Medical and dental plan options to suit your family’s needs
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Paid Time Off and Paid Holidays
• Commuter Benefits
• And much more

To learn more about becoming part of the Diversified team, visit us at our career site or email us at [e-mail].

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact [e-mail] so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.