Auxiliary Posting (Langley Willowbrook)

BC Cannabis Stores; Township of Langley; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading cannabis retail company in British Columbia is seeking Cannabis Product Consultants who excel in customer service, have strong communication skills, and a passion for cannabis knowledge. This role includes light warehousing duties and requires a Selling It Right certification. Auxiliary positions can lead to full-time opportunities with benefits.

Benefits

Comprehensive pension plan

Medical and dental coverage

Tuition reimbursement

Access to career support services

Qualifications

• Must have at least one year of experience in a sales environment with customer interaction.
• Selling It Right certification required before starting work.
• Basic cannabis knowledge is preferred.

Responsibilities

• Serve as the first point of contact for customers, providing information and assistance.
• Assist with light warehousing duties and product merchandising.
• Develop customer relationships through excellent service.

Skills

Customer service

Communication skills

Enthusiasm

Willingness to learn

Education

High school diploma or equivalent

Selling It Right certification

Diploma or certificate in business

Tools

Point of Sale system

Inventory Management applications

Job description

STEP into a career with one of BC's Top Employers since 2009.

Cannabis Product Consultants at BC Cannabis Stores, operated by the LDB, are cannabis subject matter experts for both customers and staff and the first point of contact in developing customer relationships. Through excellent, friendly customer service, they cultivate relationships with customers built on knowledge and trust.

The person in this role must demonstrate a passion for transferring the knowledge of, and selling of, cannabis products. This role requires an individual who has excellent communication skills, is enthusiastic, and has a willingness to learn, train others and achieve results.

Additionally, there is a light warehousing component to the role. Candidates may be required to do some light lifting (< 45lbs) and product merchandising on the retail floor and in the stockroom.

Please note:

Auxiliary Cannabis Consultants work on an on-call, as-needed basis through a daily recall system. Hours of work are not guaranteed and subject to availability. Some auxiliary employees may not initially work a full 35-hour work week, but with more hours worked and more seniority gained, more opportunities for more hours of work will follow. Auxiliary positions are not permanent full-time, but can lead to permanent full-time opportunities with a very competitive total compensation package; including a comprehensive pension plan, medical and dental coverage (including massage and physiotherapy), tuition reimbursement and scholarship programs, and access to public service employee benefits including career support services, financial and legal services, and employee and family counselling. When applying, please clearly indicate your daily availability in your cover letter.

Education and Experience:

A minimum of one year of recent (within the last five years), related experience working in a sales environment with a high level of customer interaction is required.

A Selling It Right certification is required prior to the first day of work. The successful candidate is responsible for completing the self-directed Selling It Right course facilitated by the Responsible Service of BC branch of government prior to reporting into work on the first day as a condition of employment.

Preferred qualifications include:

• Basic cannabis knowledge demonstrated through experience in the cannabis industry or through courses from a recognized post-secondary institution.
• Experience in a retail environment.
• Experience working with a computerized retail system, including Point of Sale and Inventory Management applications.
• Demonstrated proficiency in delivering an Omni-channel/consumer experience.
• Diploma or certificate in business or a related field.

An equivalent combination of education, training and experience may be considered.

Auxiliary Cannabis Product Consultants earn $26.0731 hourly plus 6% of regular earnings in lieu of vacation and an additional $0.91 per working hour, up to a maximum of $63.70 per biweekly pay period in lieu of health and welfare benefits.