Automotive Store Manager

Midas International, LLC; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider in Winnipeg is seeking an experienced Store Manager to oversee business operations, team performance, and customer satisfaction. The ideal candidate should have at least 2 years of management experience in the automotive repair industry, strong leadership skills, and excellent customer service expertise. The role includes managing technicians, optimizing inventory, and ensuring safety and compliance. A valid driver's license and flexible availability are required. Join a dynamic team focused on growth and professional development.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule including weekends.
• Valid driver’s license required.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service.
• Oversee complete vehicle inspections and recommendations.
• Maintain inventory counts and oversee cleanliness of the facility.

Skills

General automotive knowledge

Strong POS computer skills

Leadership ability

Customer service management experience

Education

University/College degree or coursework

Job description

At Midas Winnipeg, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record-keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Strong POS computer and Internet skills
• Leadership ability
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

Do you have more than 3 years of employment experience as a service or store manager of an auto repair facility? *

Have you ever been responsible for achieving sales quotas or worked in a commission-only sales environment? *

How many years of customer service management experience do you have? *

Are you willing to work weekends and holidays as needed? *

Do you have a valid driver’s license? *

1150 Portage Ave

1150 Portage Ave, Winnipeg, MB R3G 0T1, Canada

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