Automotive Store Manager

Midas; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive services provider in Winnipeg is seeking a seasoned Store Manager to oversee business operations and ensure customer satisfaction. Responsibilities include managing staff, ensuring operational efficiency, and maintaining inventory. The ideal candidate has at least 2 years of management experience in an automotive context, strong leadership skills, and a flexible schedule. This position offers opportunities for professional growth in a dynamic work environment.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to oversee complete vehicle inspections and make recommendations.
• Experience in recruiting, hiring, and training employees.

Responsibilities

• Deliver exceptional customer service and manage customer follow-ups.
• Oversee technicians’ inspections, diagnosing and repairing vehicles.
• Maintain inventory counts and ensure environmental compliance.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team-building skills

Ability to work a flexible retail schedule

Education

University/College degree or some coursework

Job description

At Midas Winnipeg, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record-keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license

Join Our Team

At one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.