Automotive Store Manager

Midas International, LLC; Brampton; On-site; CAD 50,000 - 70,000; Full time

Job summary

An automotive service provider in Brampton is seeking an experienced Store Manager. The role involves managing operations, ensuring customer satisfaction, and leading a team of employees. Qualified candidates should have a minimum of 2 years of managerial experience, strong communication skills, and comprehensive automotive knowledge. The position offers a full benefits package after the probation period.

Benefits

Bonus based on performance

Dental insurance

Health insurance

Vision insurance

Employee discounts

Free uniforms

Wellness resources

Full benefits after probation

Qualifications

• Minimum 2 years of store or service manager experience.
• Strong POS computer and Internet skills.
• Ability to work a flexible retail schedule including weekends.

Responsibilities

• Recruit, hire, and train employees.
• Deliver exceptional customer service.
• Oversee complete vehicle inspections and make recommendations.
• Manage sales, accounting, and clerical functions.

Skills

Customer service disposition

Communication skills

Leadership ability

Team-building skills

General automotive knowledge

Education

University/College degree or coursework

Tools

POS systems

Job description

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Vision insurance
• Wellness resources

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience.

The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a University/College degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

• Recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee’s payroll; record-keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Strong POS computer and Internet skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekend evenings
• Valid driver’s license

Benefits

• Full benefits upon completion of probation period