Automotive Service Production Coordinator – Dispatch & Ops

Birchwood Automotive Group; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major automotive retail firm in Winnipeg is seeking a Service Production Coordinator to oversee the flow of work in their Service Department. The role requires monitoring technician productivity and workflow, managing repair orders, and improving overall shop performance. Candidates should have automotive coordination experience and strong communication skills, with an offer of competitive compensation and extensive benefits.

Benefits

Competitive compensation

Full benefits package

RSP Matching program

Career development opportunities

Wellness program

Qualifications

• 2–3 years in a service or production coordination role in automotive.
• Strong grasp of repair order flow and technician dispatching.
• Proven ability to manage tasks in a fast-paced environment.

Responsibilities

• Monitor daily operations and resolve bottlenecks.
• Track key performance metrics and maintain accurate records.
• Act as a communication point between Advisors, Technicians, and Management.

Skills

Organizational skills

Communication skills

Problem-solving skills

Time management

Leadership experience

Tools

Dealership management systems

MS Office applications

Job description

A major automotive retail firm in Winnipeg is seeking a Service Production Coordinator to oversee the flow of work in their Service Department. The role requires monitoring technician productivity and workflow, managing repair orders, and improving overall shop performance. Candidates should have automotive coordination experience and strong communication skills, with an offer of competitive compensation and extensive benefits.