Automotive Service Manager

Midas; Winnipeg; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading automotive service provider in Winnipeg is seeking an experienced automotive service manager to direct service department activities. The role includes delivering exceptional customer service, overseeing vehicle inspections, and managing a team. Candidates should have at least 2 years of managerial experience and strong automotive knowledge. This is an excellent opportunity for those looking to advance their career within a well-established company.

Qualifications

• Minimum of 2 years of store or service manager experience.
• Excellent customer service disposition.
• Ability to work a flexible retail schedule.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee complete vehicle inspections and recommendations.
• Lead, manage, and train a team.

Skills

Customer service

Communication skills

Leadership ability

Team-building skills

Automotive knowledge

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, imported cars, and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team-building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

www.midas.com

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.