Automotive Service Concierge | Front Desk & Scheduling

Cambridge Housing Authority; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local automotive dealership in Winnipeg is seeking a Service Coordinator to enhance customer service experiences. You will be the first point of contact for service customers, managing appointments and optimizing workflow. Candidates should have a High School Diploma and prior experience in customer service, particularly in the automotive field. Join a vibrant team with excellent benefits and a culture promoting diversity and inclusivity.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Professional development opportunities

Qualifications

• Completion of a High School Diploma or equivalent is required.
• Experience in the Automotive and/or Hospitality industry is preferred.
• Excellent interpersonal, verbal and written communication skills.

Responsibilities

• Meet and greet clients arriving for service appointments with a positive, helpful attitude.
• Provide exceptional customer service by exceeding client needs.
• Answer, forward, and screen phone calls professionally.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Problem-solving

Education

High School Diploma or equivalent

Tools

CDK computer operating system

Job description

A local automotive dealership in Winnipeg is seeking a Service Coordinator to enhance customer service experiences. You will be the first point of contact for service customers, managing appointments and optimizing workflow. Candidates should have a High School Diploma and prior experience in customer service, particularly in the automotive field. Join a vibrant team with excellent benefits and a culture promoting diversity and inclusivity.