Automotive Service Concierge

Myers Orleans Chrysler Dodge Jeep Ram; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local automotive dealership in Ottawa seeks an experienced automotive service advisor. You will communicate with technicians, advise customers on vehicle care, and schedule appointments. The ideal candidate has experience in the automotive industry, is detail-oriented, and prioritizes customer service. Join a community-focused team that values the right fit over strict qualifications. Competitive benefits and a supportive work environment are offered.

Benefits

Bonus incentive plans (where applicable)

Career mobility

Flexible benefits

Paid leaves

Commission package (where applicable)

Good work/life balance

Robust health & well-being initiatives

On-going training

Qualifications

• Experience in the automotive industry is required.
• Knowledge of the Reynolds and Reynolds system is a definite asset.
• Ability to pay attention to detail is important.
• Desire to achieve the very best in customer service and teamwork is essential.

Responsibilities

• Communicate with technicians to ensure proper job completion.
• Advise customers on vehicle care and maintenance.
• Schedule service appointments and follow up on repairs.
• Handle phone inquiries regarding ongoing work.

Skills

Experience in the automotive industry

Detail-oriented

Customer service and teamwork orientation

Excellent listening skills

Tools

Reynolds and Reynolds system

Job description

A local automotive dealership in Ottawa seeks an experienced automotive service advisor. You will communicate with technicians, advise customers on vehicle care, and schedule appointments. The ideal candidate has experience in the automotive industry, is detail-oriented, and prioritizes customer service. Join a community-focused team that values the right fit over strict qualifications. Competitive benefits and a supportive work environment are offered.