Automotive Service Concierge

Myers Barrhaven Hyundai; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local automotive dealer in Ottawa is seeking an individual with automotive experience to provide exceptional customer service. Responsibilities include advising customers on vehicle maintenance, scheduling appointments, and communicating with technicians. We value teamwork and prioritize the right fit, encouraging applications from diverse backgrounds. The position offers flexible benefits and ongoing training opportunities.

Benefits

Bonus incentive plans

Career mobility

Flexible benefits

Paid leaves

Commission package

Good work/life balance

Health & well-being initiatives

On-going training

Qualifications

• Experience in the automotive industry is required.
• Knowledge of Reynolds and Reynolds system is an asset.
• Strong attention to detail is a must.

Responsibilities

• Communicate effectively with technicians for job completion.
• Advise customers on vehicle care and maintenance.
• Schedule service appointments accordingly.
• Assist with customer inquiries and complaints promptly.
• Follow up on repair orders and provide updates to customers.
• Manage phone inquiries and messages regarding appointments.

Skills

Automotive experience

Customer service

Attention to detail

Listening skills

Tools

Reynolds and Reynolds system

Job description

A local automotive dealer in Ottawa is seeking an individual with automotive experience to provide exceptional customer service. Responsibilities include advising customers on vehicle maintenance, scheduling appointments, and communicating with technicians. We value teamwork and prioritize the right fit, encouraging applications from diverse backgrounds. The position offers flexible benefits and ongoing training opportunities.