Automotive Service Advisor & Shop Operations Lead

Midas TORONTO 9916; Toronto; On-site; CAD 69,000 - 98,000; Full time

Job summary

An automotive service provider in Toronto seeks an individual to enhance retail sales and manage automotive repair transactions. Responsibilities include developing estimates, overseeing work order schedules, and addressing customer service issues. The ideal candidate will have a degree or equivalent, 1+ years of experience in automotive service, and appropriate ASE certifications. This role offers a competitive salary range of $50,000.00 to $69,700.00 per year and provides opportunities for growth within the company.

Qualifications

• At least 1-year related experience in the automotive service business.
• ASE certifications as required.
• Current and valid driver’s license.

Responsibilities

• Develop and present estimates, source parts and sell jobs to customers.
• Interpret inspection results and present results to customers.
• Oversee work order preparation and scheduling.
• Respond to customer service concerns and problems.

Skills

Customer service

Supervisory skills

Technical diagnosis skills

Mathematical aptitude

Flexible schedule

Education

Associate Degree or Equivalent

Job description

An automotive service provider in Toronto seeks an individual to enhance retail sales and manage automotive repair transactions. Responsibilities include developing estimates, overseeing work order schedules, and addressing customer service issues. The ideal candidate will have a degree or equivalent, 1+ years of experience in automotive service, and appropriate ASE certifications. This role offers a competitive salary range of $50,000.00 to $69,700.00 per year and provides opportunities for growth within the company.