Automotive Service Advisor — Growth, Discounts & Training

Toronto Hyundai; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automobile dealership in Toronto is seeking a Service Advisor to be the first point of contact for customers. Responsibilities include assisting customers with service inquiries, providing cost estimates, and maintaining a smooth operation of the service department. Ideal candidates should possess strong customer service skills and automotive knowledge, along with relevant experience in a similar role. The position offers competitive compensation and various employee benefits including a vehicle purchase program.

Benefits

Competitive compensation package

Vehicle Purchase Program

Parts & Service Discounts

Ongoing training and development

Free onsite parking

Qualifications

• Previous experience as a Service Advisor or in a similar customer service role is preferred.
• Strong understanding of vehicle systems and repairs.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet customers courteously and assess their mechanical problems.
• Secure agreement on repairs and provide cost estimates.
• Maintain logs of repair orders and ensure timely communication with customers.

Skills

Customer service skills

Automotive knowledge

Strong communication skills

Organizational skills

Software proficiency

Teamwork

Education

High school diploma or equivalent

Post-secondary education

Tools

Automotive service software

Job description

A leading automobile dealership in Toronto is seeking a Service Advisor to be the first point of contact for customers. Responsibilities include assisting customers with service inquiries, providing cost estimates, and maintaining a smooth operation of the service department. Ideal candidates should possess strong customer service skills and automotive knowledge, along with relevant experience in a similar role. The position offers competitive compensation and various employee benefits including a vehicle purchase program.